What to expect at the Jatiluwih ticket counter
Our ticket officers follow a new service standard. Here is how buying a ticket works, what it includes, and what to do if you are only passing through.
The Jatiluwih rice terraces management has set a service standard for every ticket officer at the entrance. The aim is simple: every visitor should be welcomed warmly, know exactly what they are paying for, and get through the gate quickly and safely.
When you arrive
An officer will greet you and ask whether you are coming to visit the Jatiluwih area. If you are, they will explain the entrance fee, which follows the official rates. You can check the current prices before you come in the ticket section of this site, or buy your ticket online there.
What your ticket includes
- Access to the trekking trails across the terraces
- Information about the area from our officers, if you ask
- Insurance for visitors who hold a ticket
Paying at the counter
The officer counts the number of visitors and your vehicle type, then tells you the total clearly. You can pay in cash or non-cash. You will always receive an official receipt or ticket, together with any change. Please keep it with you during your visit.
Only passing through?
Jatiluwih is also a village road used by residents and through traffic. If you are only driving through, tell the officer at the counter and you can continue. If you later stop in the area, for example to park, eat at a restaurant, or stay overnight, field officers will come by to check tickets.
The full service standard
The complete standard issued by the management on 21 September 2026 is available in Indonesian. Download the ticket officer service standard (PDF, 175 KB)
Questions
Our officers are there to help. If you need anything else, contact the management at +62 856 9238 1416.
Thank you for visiting, and enjoy your time in Jatiluwih.
